Looking for a technology solution company with five-star quality service? Look no further than us! We have the solution you have been looking for. Our client satisfaction ratings average over 98%. Our current customer service rating is 97.8%. At PBSI Technology Solutions, we take customer service seriously. You can check out our customer support ratings for the past 5 years - 2012, 2013, 2014, 2015, and 2016.
How We Get Our Ratings?
Each time one of our technicians goes on-site for a service call, our customers are asked to rate our service in the following 5 areas:
Scheduling:Was your service scheduled promptly?
Timeliness:Did we do what we promised?
Courtesy:Were the personnel friendly and courteous?
Quality:Was your problem resolved completely?
Were your questions and concernsanswered thoroughly?
Here is what some of our customers are saying.
Thank you for such a fast service!
- Lisa, Ophthalmology practice | Danville, KY
Always friendly, answers all questions!
- Tami, Pediatricians office | Dayton, Ohio
As always, top notch!
- Sheila, Eye surgery practice | Dayton, Ohio
Very impressed with how quickly our service was scheduled!