5-Star Service


Check Out Our Five-Star-Rated Testimonials

Looking for a technology solution company with five-star quality service? Look no further than us! We have the solution you have been looking for. Our client satisfaction ratings average over 98%. Our current customer service rating is 97.8%. At PBSI Technology Solutions, we take customer service seriously. You can check out our customer support ratings for the past 5 years - 2012, 2013, 2014, 2015, and 2016.
5 STAR SERVICE

How We Get Our Ratings?

Each time one of our technicians goes on-site for a service call, our customers are asked to rate our service in the following 5 areas: 
  • Scheduling: Was your service scheduled promptly?
  • Timeliness: Did we do what we promised?
  • Courtesy: Were the personnel friendly and courteous?
  • Quality: Was your problem resolved completely?
  • Were your questions and concerns answered thoroughly?
Here is what some of our customers are saying.
Thank you for such a fast service!

- Lisa, Ophthalmology practice  |   Danville, KY

Always friendly, answers all questions!

- Tami, Pediatricians office  |   Dayton, Ohio

As always, top notch!

- Sheila, Eye surgery practice  |   Dayton, Ohio

Very impressed with how quickly our service was scheduled!

- Stacy, Medical office  |   Dayton, Ohio

Always on time and professional.

- Sheila, Dermatology practice  |   Cincinnati, Ohio

Went above and beyond to help us.

- Debbie, Ob/Gyn practice   |   Cincinnati, Ohio

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